Understand how visitors interact with your site at a reasonable price
14 Days FREE trial. All features unlocked. No commitment. No credit card.
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Unlimited AB Tests
Unlimited Heatmaps
Unlimited Recordings
Unlimited Polls
24/5 Support
Unlimited Users
Works out of the box with others
Easy and native integration with 30+ platform
Frequently asked questions (FAQ)
Do you provide any support?
Providing you with the best support possible is our highest priority at FigPii, regardless of your package
size.
We’re with you on your conversion rate optimization journey at every moment.
Unlike other solutions out there, we’re not a huge corporation sitting in our castle out of your reach.
We’re available 18 hours a day, five days a week (Monday to Friday), and respond to every request under 3
hours. Urgent requests are prioritized and solved 24/7.
We publish monthly reports on our support available here:
FigPii Progress.
How can I install FigPii on my website?
Depending on your website's platform, you can either use one of our easy-install applications or install the tracking manually inside the
section of your website.Check out our Integrations guides to view the step-by-step instructions.
Does FigPii integrate with Shopify?
Yes! FigPii has native integration with Shopify via our easy-install application.
You can find our app here FigPii Replays &
Heatmaps.
Can I use Google Tag Manager to install FigPii?
Yes! Using our easy-install GTM Template, you can install FigPii on your website in 3 simple steps.
Check out the complete guide to Google Tag
Manager integration.
Can I send A/B test data to Google Analytics?
Absolutely! FigPii uses Custom Dimensions to automatically send A/B test visitor data to Google Analytics.
Using Dimensions, you can create custom Segments, Filters, and reports on Google Analytics.
Check out the complete guide to Google
Analytics integration.
Does FigPii record all visitors?
FigPii records around 95% of your visitors for heatmaps and 92% for session recordings.
Are there any limitations on my account?
FigPii packages are based on your monthly unique visitor count; depending on your current package, FigPii
will record your visitors until you reach your monthly visitor limit.
For example, suppose you’re on the Medium package (60,000 unique visitors per month). In that case, FigPii
will record the first 60,000 unique visitors to your website and then wait until your next billing cycle to
record the next 60,000 unique visitors.
You can check out all available packages here: FigPii Packages &
Pricing.
Can FigPii integrate with 3rd party platforms?
Yes! FigPii supports full native integration with Shopify, WordPress, WooCommerce, Google Analytics, Google Tag Manager, and many more! Check out our Integrations guides to view the step-by-step instructions.
Will FigPii slow down my website?
Short answer – No!
Due to our native integration with most platforms and asynchronous load, FigPii has an extremely low to no
impact on your load time and zero negative impact on your SEO.
On average FigPii loads in less than 250ms. We publish monthly reports on our load time available here: FigPii Progress.
Your data, secured
GDPR & CCPA
FigPii has undertaken the required business and technology steps to operate in a manner compliant with GDPR and CCPA.
